Best Telecom

looking for Customer Service Supervisor

Best Telecom is looking for Customer Service Supervisor candidate to be a part of our business.

 

  • Key Responsibilities:

 

  • Supervise and monitor the customer service team, assess and provide regular performance-related feedback.
  • Handles all front facing customers interactions – involving receiving service complaints, promoting new products and updates, and investigate customers related issues.
  • Collect, analyze, and present data related to customer experience periodically to the department manager and management.

 

 

  • Qualifications:

 

  • 3 years work experience in customer service-related field
  • Strong communication skills (verbal and written) both in Lao and English.
  • Skillful in persuasion and negotiation.
  • Strong problem-solving skills with full attention to details

 

Submit your CV via Email: recruitment@besttelecom.la or call for more information: 021 844 287.

Click link to apply: https://forms.gle/XoX2Zmxt7vw4MwF9A