Best Telecom is looking for Call Center candidate to be a part of our business.
- Key Responsibilities:
- Answer incoming calls and respond to customer’s emails
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Research, identify, and resolve customer complaints using applicable software
- Superior listening, verbal, and written communication skills both in Lao and English
- Proficient in relevant computer applications
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Critical thinking and problem solving
Submit your CV via Email: firstname.lastname@example.org or call for more information: 021 844 287.