What is Best Phone ? It is a modern PSTN service that is similar to other typical PSTN service. The difference is on modern technology. In the old days, it was the analog system then it was converted to digital and nowadays, major telecom providers in Laos are currently providing digital PSTN services. The Best Phone provided by Best Telecom uses the IP technology. As such, our telephone services are done through IP network and the it is among the component of all-in-one fiber optic cable services. This means that the installation of fiber optic for homes require just a single cable when it comes to multiple services namely: high speed internet; IPTV and IP Telephone. Moreover, extra services could be served based on the needs and the development readiness for the service to the society.
The strength of this service is the fact that it is similar to other PSTN service that is capable to dial to all numbers across different networks in Lao PDR. Also, international calls are possible. However, prior registration needs to be done at Best Telecom Service Center or liaise with the service staff who can arrange the registration for you. The use of PSTN service is suitable for the office phone; company. So that, the colleagues, business partners, and customers to find the phone number within the office. In terms of using the PSTN at home, it is a useful tool for various things such as: dialing from other places to the home to ask whether is there any person at home; when the parents are busy at other places, it can be dialed to the home to find out whether there is anyone at home. These can give confidence when you are in doubt or worried about your home.
To meet the customer needs, Best Telecom emphasizes on the building of quality fiber optic cables for our customers by building the underground pipe through major cities. For the distributed network to the end-users, the fiber optic cable is the through-air type means that the installation the quality of the installation at homes and office in close proximity is high and save time. Once the cable is connected to home, the customer can make the registration at the service center or can download the application form on the URL below to submit to us or call us to collect the form from you.
The service coverage is at the municipal, provincial, major district that is economically importance and the nation’s politics that are in accordance with the policy of the party concerning the information technology development that support the sustainable social-economic developments.
Standard of services
Best Telecom is the service-oriented company, we have the contact center with 24-hour stationed by our staff who is available to pick-up the phone call; give initial troubleshooting to our customers. In case the problems are from the misuse or mistarget of the technology; faulty of the equipment, we need to send the experts to solve the services, so that the services can be restored back to normal. Nowadays, we would like to express our apologizes that the technical is not fully functional and we request for your cooperation to keep in touch with our team. If the problems are outside your home.
- Service charge rates
- Application conditions
Must reside in Lao PDR and have clear permanent settlement.
Equipment needed for this service include: computer; notebook; tablet; smartphone; and internet connected devices.